Select the items to return
How it Works
Get a refund confirmation
Send it off when you can
Common Returns Questions
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 48 hours.
Would you like to exchange an item?
If you, need to exchange an item for another size or color of the same item please ship the piece back to us at:
The Great/Exchanges, 508 S. San Vicente Blvd. Los Angeles, CA. 90048
Please include a note detailing the new color/size desired. Lastly, please include your order number so we can locate your shipping info.
What items are returnable?
- Items purchased in the last 21 days.
- New and unworn items with all garment tags still attached.
What items are non-refundable?
- Items marked as final sale. Damaged, soiled or altered garments cannot be returned.
Still having trouble?
Please email us at firstname.lastname@example.org with your name and order number and we will get back to you ASAP.